Welcome to Monk

Last updated: January 24, 2026

Overview

Monk is a contract-to-cash automation platform that streamlines revenue operations from contract processing to payment collection. Whether you're managing invoices, tracking accounts receivable, or forecasting revenue, Monk brings all your financial operations into one intelligent system.

What Monk Does

Contract Processing

Upload contracts and let AI extract billing details automatically. Monk reads your contracts, identifies key terms like pricing, payment schedules, and renewal dates, then creates the corresponding customer records and invoices.

Revenue Management

Track customers, invoices, and product plans in one place. This gives you full visibility into your customer base, outstanding invoices, and revenue streams.

Intelligent Collections

AI agents automate accounts receivable follow-ups and communications. Monk drafts personalized collection messages, sends them on your behalf, and surfaces conversations that need human attention.

Integrations

Connect to your existing tools to create a seamless workflow:

Integration

What It Does

QuickBooks

Sync invoices and financial data

NetSuite

Connect your ERP data

Stripe

Import payment data and revenue

Gmail

Send collection messages from your email

Slack

Receive notifications and alerts

HubSpot

Sync contracts, contacts, and invoices

Salesforce

Connect your CRM data

Anrok

Automated tax compliance

The Monk Dashboard

Dashboard Overview

Metric

What It Shows

Total Outstanding

Current balance owed by all customers

Overdue Customers

Number of customers requiring attention

Weekly Sent Invoices

Invoices created this week

Weekly Sent Messages

Collection messages sent this week

Platform Navigation

Monk organizes features into sections accessible from the sidebar:

Act

Take action on incoming work:

  • Process contract - Upload and process new contracts

  • Review tasks - Handle pending items requiring attention

Manage

Core data management:

  • Customers - View and manage customer records

  • Invoices - Track all invoices and payment status

  • Product plans - Define your pricing and billing structures

  • Transactions - Record and view all financial transactions

  • Playbooks - Create automated workflows with conditional logic

AR (Accounts Receivable)

Track what you're owed:

  • Aging - View receivables by aging bucket (current, 30, 60, 90, 120+ days)

  • DSO - Monitor Days Sales Outstanding metrics

  • Collection - Manage collection conversations and follow-ups

  • Credit Memos - Track credits and adjustments

Revenue

Understand your revenue:

  • Billed vs. collected - Compare what you've invoiced to what you've received

  • Recurring - Track subscription and recurring revenue

  • Revenue recognition - Manage revenue recognition schedules

  • Deferred roll-forward - Track deferred revenue changes

Planning

Plan for the future:

  • Contract renewals - Track upcoming renewals and expirations

  • Forecasting - Project future revenue and collections

Accounting

Keep your books in sync:

  • Sync - View integration sync status and history

  • Close - Month-end close management

Getting Started

1. Set up your organization

Navigate to Settings to configure your company details, branding, and team members.

2. Connect integrations

Go to Integrations to connect your accounting system (QuickBooks, NetSuite), payment processor (Stripe), and communication tools (Gmail, Slack).

3. Upload your first contract

Click Process contract in the sidebar to upload a contract. Monk will extract the billing details and create the corresponding customer and invoice records.

4. Configure your collection agent

Visit Collection agents to customize how Monk handles follow-ups:

  • Set your follow-up timing and cadence

  • Customize your agent's identity and signature

  • Define escalation rules for when to involve a human

5. Create playbooks

Build automated workflows in Playbooks to handle recurring scenarios like payment reminders, renewal notifications, or escalation procedures.

Key Concepts

Contract-to-Cash Flow

The complete journey from signed contract to collected payment:

  1. Contract upload - Upload or receive a new contract

  2. AI extraction - Monk reads and extracts billing terms

  3. Record creation - Customer and invoice records are created

  4. Invoice delivery - Send invoices via email or integration

  5. Collection - Automated follow-ups until payment

  6. Reconciliation - Match payments to invoices

Playbooks

Automated workflows that execute based on conditions. Use playbooks to:

  • Send payment reminders at specific intervals

  • Escalate overdue invoices to team members

  • Trigger actions when customers respond

  • Apply different strategies for different customer segments

Collection Agents

AI-powered assistants that handle routine collection tasks:

  • Draft and send follow-up messages

  • Respond to common customer questions

  • Escalate complex issues to your team

  • Track conversation history and context